IKEAGWUANI CHIKA C.

Strategic Human Resources & Administrative Leader

Lagos, NG.

Work

Big Fish Limited

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Public Relations Manager

Amuwo Odofin, Lagos, Nigeria

2015-01-01→ 2023-12-31

Summary

Led external communications and stakeholder engagement for a hospitality firm, ensuring brand alignment and regulatory compliance while reporting directly to the MD/CEO.

Highlights

Cultivated robust relationships with key external stakeholders, including government agencies, enhancing corporate reputation and facilitating smoother operational processes.

Managed sub-contractor compliance with critical regulatory requirements, mitigating potential legal and operational risks for the company.

Served as the primary corporate representative in high-stakes external affairs, effectively communicating brand values and strategic objectives directly to the MD/CEO.

Developed and executed proactive crisis communication strategies, safeguarding brand integrity and public trust during challenging situations, reducing negative publicity by an estimated 25%.

Big Fish Limited

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Head, Admin & HR Department

Amuwo Odofin, Lagos, Nigeria

2012-01-01→ 2015-12-31

Summary

Directed comprehensive administrative and human resources functions, overseeing talent management, policy development, and cultural initiatives to enhance organizational performance.

Highlights

Oversaw end-to-end HR operations, including recruitment, payroll, employee relations, and welfare, supporting a workforce of approximately 50+ employees.

Spearheaded the review and implementation of new HR policies and procedures, leading to a significant improvement in staff performance and operational efficiency.

Conducted regular organizational assessments, designing and implementing targeted HR interventions that fostered a cohesive work culture and improved employee engagement.

Developed and managed cross-departmental training and upskilling programs, enhancing employee capabilities and contributing to professional development across the organization.

American International Insurance Co. (AIICO) PLC

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Business Development Manager

, , Nigeria

2010-01-01→ 2012-12-31

Summary

Drove sales and market penetration for insurance products, managing customer relationships and leading product awareness campaigns to expand market share.

Highlights

Achieved significant sales growth and expanded market penetration for diverse insurance products through strategic planning and execution.

Cultivated and maintained strong customer relationships, resulting in increased client retention and fostering long-term business partnerships.

Led impactful product awareness campaigns that enhanced brand visibility and educated target audiences on insurance benefits, contributing to sales pipeline growth.

Rufus Giwa Polytechnic

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Assistant Technical Instructor (NYSC)

Owo, Ondo State, Nigeria

2009-01-01→ 2010-12-31

Summary

Supported academic instruction and administrative duties within the Estate Management department, contributing to student learning and departmental efficiency.

Highlights

Provided direct academic instruction support in Estate Management, aiding students in practical application and theoretical understanding of course material.

Engaged in departmental research initiatives, assisting with data collection and analysis to support academic publications and projects.

Managed essential administrative support duties, ensuring efficient operation of academic programs and faculty resources within the department.

Alpha Cool Consult (Defunct)

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Estate Agent/Consultant

, Anambra State, Nigeria

2005-01-01→ 2005-12-31

Summary

Conducted property valuation, negotiation, and documentation during an industrial training period, gaining foundational experience in real estate transactions.

Highlights

Conducted accurate property valuations and engaged in client negotiations, facilitating successful real estate transactions.

Managed comprehensive property documentation processes, ensuring legal compliance and smooth transfer of ownership.

Gained hands-on experience in real estate market analysis and client advisory services during industrial training.

About

Dynamic and results-oriented Human Resources professional with over a decade of experience spanning public relations, administration, and business development in the financial and hospitality industries. Adept at aligning people strategies with core business objectives to drive performance, foster cultural transformation, and ensure sustainable growth. Seeking strategic HR or administrative leadership opportunities to leverage expertise in talent management, organizational development, and high-impact stakeholder engagement.

Volunteer

VP

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National Association of Catholic Corps Members

2009-01-01→ 2010-12-31

Served as Vice President, providing leadership and support to corps members in Owo.

Highlights

Provided leadership and mentorship to members, fostering community engagement and support networks.

Organized and coordinated various social and spiritual activities for over 100 corps members.

Cadet Bursar

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NYSC Road Safety Club, FRSC

2009-01-01→ 2010-12-31

Managed financial records and supported road safety awareness initiatives.

Highlights

Managed financial records and resources for the club, ensuring transparency and accountability.

Supported public awareness campaigns on road safety, contributing to community education efforts.

Peer Education Trainer

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Reproductive Health Outreach

2009-01-01→ 2010-12-31

Delivered peer education on reproductive health, fostering awareness and positive health practices.

Highlights

Trained peers on critical reproductive health topics, reaching a wide audience with vital health information.

Facilitated interactive sessions and discussions, promoting informed decision-making and healthy lifestyle choices.

Education

Lagos State University

Lagos, Lagos, Nigeria

2012-01-01→ 2012-12-31

PGD Industrial Relations & Personnel Management Grade:

Federal Polytechnic, Oko

Oko, Anambra, Nigeria

2008-01-01→ 2008-12-31

HND Estate Management Grade:

Federal Polytechnic, Oko

Oko, Anambra, Nigeria

2005-01-01→ 2005-12-31

ND Estate Management Grade:

Ransome Kuti Memorial Grammar School

Surulere, Lagos, Nigeria

1999-01-01→ 1999-12-31

SSCE Secondary Education Grade:

Holy Rosary Primary School

Lagos, Lagos, Nigeria

1994-01-01→ 1994-12-31

FSLC Primary Education Grade:

Languages

English

Igbo

Yoruba

Certificates

Associate, Institute of Strategic Management Nigeria (AISMN)

Institute of Strategic Management Nigeria

Cyber Security Training

2025-07-30

3MTT Nigeria

Transforming Nigerian Youth Program

2023-01-01

Mastercard & EDC

Personal Effectiveness (HR Training)

2020-01-01

HR & Allied Services

Performance Management (HR Training)

2014-01-01

HR & Allied Services

Teamwork & Leadership (HR Training)

2013-01-01

HR & Allied Services

Certificate in Computer Applications

2006-01-01

John Bosco Institute

Skills

Human Resources

Talent Management, Recruitment, Payroll Administration, Employee Relations, Workforce Welfare, HR Interventions, Performance Management.

Organizational Development

Organizational Culture, Change Management, Policy Development, Policy Implementation, Organizational Assessments, Workplace Culture Development.

Learning & Development

Training Management, Upskilling Programs, Professional Development.

Public Relations & Communication

External Stakeholder Liaison, Government Relations, Brand Alignment, Crisis Communication, Corporate Representation.

Business Operations

Administrative Management, Business Continuity, Regulatory Compliance, Contract Management, ERP Systems, Data Management.

Business Development & Sales

Sales Strategy, Market Penetration, Customer Relationship Management, Product Awareness Campaigns.

Leadership & Strategy

Strategic Partnerships, Team Leadership, Cross-functional Collaboration, Problem-Solving, Strategic Planning.

Project Management

Project Coordination, Research Support, Academic Support.

Real Estate

Property Valuation, Negotiation, Documentation, Estate Agency.

Interests

Creative Pursuits

Writing, Cooking.

Intellectual Engagement

Reading Journals, Research.

Professional Development

Networking.

References

Available on request.

References available upon request.

Projects

The Land Use Act & Customary Tenure – Project

Summary

An academic research project focusing on the implications of the Land Use Act on customary land tenure systems in Nnewi North.

Infrastructure & Property Value – Project

Summary

An academic research project exploring the correlation between infrastructure development and property values in Aguata LGA.

Chief Editor, Press Club – Dept. of Estate Management

Summary

Led the editorial team of the Press Club for the Department of Estate Management at Federal Polytechnic, Oko.

Health & HIV/AIDS Prevention (NYSC Initiative)

2009-01-01→ 2010-12-31

Summary

A community-focused initiative during the National Youth Service Corps (NYSC) aimed at raising awareness and promoting prevention strategies for health and HIV/AIDS.